Shipping & Return Policy

To initiate you return and receive an RA# please click HERE



Orders are shipped and received in North America within 5-7 business days.
North American orders over $100 Ship Free
North America flat rate $8.00 USD
International flat rate $30.00 USD


Unworn/Unwashed, Regular priced merchandise can be returned to KMW within 30 days of order delivery.  

Return shipping charges are the responsibility of the customer, and must be shipped back by your return carrier by 30 days of receiving your order.

Any orders shipped back to KMW after the 30 day mark will receive a store credit at the current price for the refund amount.

COD returns will not be accepted

Mistakes happen!

Did we get something wrong with your order? Please contact customer service at within 7 days of receiving your order to make a claim for a damage or order error


KMW will reimburse the customer via original method of payment upon receipt of goods.

US Returns are sent to a depot in Niagara Falls, NY and then forwarded to our warehouse in Toronto, Canada.

Please allow 10-15 days for your refund to be processed from the time it arrives in Niagara Falls, NY.


KMW will issue a refund for an item lowered in price in the same color and size up to 7 days after order date. With a sale price adjustment, the order will be final sale.


To initiate you return please click here